Through the combined experience of employers, staff instruction and community support agencies, committed to providing services to youth and young adults. Our career development services include instruction and mentoring which cover some of the following topics:

  • Public Speaking and Presentation Skills
  • Resume Preparation and Interviewing Skills
  • The value of internship and volunteering experience
  • Dealing with the challenges of the employment roles.
  • Recognize the responsibilities you have to your supervisors, to yourself, to your team and to your organization
  • Identification of key techniques to help you plan and prioritize effectively
  • Understanding and development of strategies for leadership, team building, communication, and motivation and what part they play in effective supervision.
  • Develop useful techniques for setting and achieving goals
  • Identify strategies for using effective time management planners
  • Better organizational skills to ensure deadlines are met
  • Identify the right things to do and develop plans for doing them
  • Learn what to delegate and how to delegate well
  • Recognize the “interrupters” in the workforce and develop strategies for dealing with them
    Identify ways to establish the links between excellence in customer service in today’s business practices, and policies.
  • Identify how to organize assets to best serve customer needs
  • Develop the skills and practices that are essential elements of a customer service focus.
  • Develop a culture that will motivate employees to perform and to be engaged in meeting customer needs.
  • Recognize who the customers are and what they are looking for
  • Develop strategies for creating customer satisfaction in whatever business units they work within.
  • Recognize how to identify customer service errors and how to recover from them
  • To enhance the ability to speak one-on-one with others.
  • To develop the confidence to feel at ease, speaking socially or small groups such as meetings.
  • To practice developing these skills in a safe and supportive setting
  • Communication Spanish Classes